FAQs

Questions from Children

How much does it cost to attend?

It is completely free to use the Adventure Playground You need to  complete a membership form, so we have contact details for you in the event of an emergency.

How old to I have to be?

You can attend the adventure playground from the age of 6. Children under 6 are welcome, provided that they are accompanied by a parent or carer over the age of 16.

Young people over 14 may apply to become young helpers if they want to stay involved in the playground as they get older.

How do I know that I will be safe at the playground?

Staff are on site after school from Tuesday to Friday, and during the day on Saturday. Timetables sometimes change. You can always check when staff are here by looking at the home page on the website, or you can check out our facebook page.

When staff are there they can help to make sure that everybody is safe, and you can always come to talk to them if you have a problem or are worried about something.

The staff also check the playground to make sure it is safe as soon as they arrive each day. They make sure that all of the equipment is safe to use and check for any hazards

Is there much to do?

There is loads to do at the playground. When staff are here, they sometimes open up the barges (have a look at the gallery page if you haven’t been to the playground before!) so there are things to do inside as well as out.

We are always looking for ideas for new things to do, so if you’ve got a good idea, let us know about it and we will see what we can do.

 

Questions from parents

Who will be looking out for my children whilst they are at the playground?

The playground staff are all CRB checked and are qualified or working towards an NVQ level 2 in playwork or a higher qualification.

There will always be a minimum of 2 members of staff on site, usually more. If you have any concerns, please come along and have a chat with one of the playworkers.

We welcome parents to come to the playground and play alongside their children!

Do you provide childcare?

Whilst staff are on site to offer activities and ensure children and young people using the playground or safe, we do not offer a childcare service.

Children are free to come and go from the playground as they please and staff  are not responsible for ensuring children remain at the playground, or for taking them home.

Do I need to do anything?

You need to fill in a membership form for your child so that we can get in touch with you if we need to. You can get a blank form from the playground, or print one off from the ‘Membership’ page of the website.

How can I get involved?

We are always looking for people to volunteer at the playground, so that we can offer as much as possible to the children and young people that attend. If you would like to help generally, or you have a skill that you can share, would like to help out with fundraising or maintenance please let us know!

We are also always extremely grateful for donations to the playground. Old tools, bits of wood, tyres, spare wellies and clothes for the children to wear for messy games, and anything else that might be useful or fun!

Questions from Residents

Who is responsible for maintaining the playground?

Cambridgeshire County Council have overall responsibility for the site.

If you have any concerns about the playground itself or the car park area, you can speak to playworkers on site or contact us using the details on the ‘Contact Us’ page of the website.

If your query relates to the land outside the perimeter fencing of the playground, playworkers may be able to help or pass on your query to the relevant person, but otherwise you will need to contact Cambridgeshire County Council.

http://www.cambridgeshire.gov.uk/contact.htm

I have seen some young people misbehaving at the playground, what should I do?

If you witness any criminal activity at or around the playground,  you need to report it directly to the police. If you do not feel it is necessary to inform the police, but still have concerns, please come and speak to a playworker on site. We are always willing to listen and will do our best to respond effectively.

We have a close working relationship with other departments at the County Council and with the police, and the more information we have, the more effectively we can target our services to meet the needs of the community.

 

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